Terms and Conditions
Welcome to Skyway Performance!
These Terms and Conditions outline the rules and regulations for the use of Skyway Performance’s website, located at www.skywayperformance.com
By accessing this website, you agree to accept these Terms and Conditions in full. Do not continue to use Skyway Performance if you do not agree with all the terms stated here.
1. Terminology
The following terminology applies to these Terms and Conditions, Privacy Statement, Disclaimer Notice, and all Agreements:
“Client”, “You”, and “Your” refer to you, the person accessing this website and compliant with Skyway Performance’s terms.
“The Company”, “Ourselves”, “We”, “Our”, and “Us” refer to Skyway Performance.
“Party”, “Parties”, or “Us” refers to both the Client and ourselves.
All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the training services provided in accordance with Canadian law.
2. Account Creation & Security
Account Creation: Clients may be required to create an account to access online programs, workouts, or resources. You agree to provide accurate and current information and keep it up to date.
Account Security: You are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized access, notify Skyway Performance immediately.
Account Misuse: Sharing accounts or redistributing training content without written permission is strictly prohibited and may result in termination and legal action.
Termination of Access: We reserve the right to suspend or terminate access if misuse or a breach of terms occurs.
3. Intellectual Property
All content—including training programs, videos, exercise demos, PDFs, graphics, logos, and written materials — are the intellectual property of Skyway Performance and protected by copyright law.
You are granted a limited, non-transferable license to use purchased content for personal, non-commercial use only.
You may not:
Copy, reproduce, or share content.
Sell, redistribute, or republish content.
Claim ownership or authorship.
Unauthorized use may result in legal action, access termination, and financial liability.
4. Payment, Refund, and Cancellation Policy
4.1. Payment Deadlines
All services must be paid in full prior to the first session.
Ongoing programs must be paid monthly unless otherwise agreed.
4.2. Accepted Payments
E-transfer to skywayperformance@gmail.com
4.3. Late Payment
Payments received more than 48 hours after the first session are subject to a $15 late fee.
Sessions may be paused until payment is received.
4.4. Session Expiration
Individual sessions: expire after 3 months
4-session bundles: expire after 4 months
8-session bundles: expire after 8 months
4.5. Unused Sessions & Transfers
No refunds or extensions unless injury/relocation (case-by-case).
Sessions may be transferred with trainer approval.
4.6. Cancellation & Rescheduling
Cancel/reschedule at least 24 hours in advance to avoid charge.
No-shows are charged in full.
Trainer cancellations will be rescheduled or refunded.
5. Semi-Private Training Policy
Semi-private sessions are for 2–3 athletes and offered at a group training rate.
Group Formation: Clients must coordinate their own groups unless otherwise arranged.
If a Group Member Cancels:
The remaining athlete may:
Reschedule to another semi-private session, OR
Pay the difference to train solo at the private rate.
Your Own Cancellation:
Cancel 24+ hours in advance to avoid charges.
Missed sessions may be rescheduled with proper notice.
Upgrade fee required for 1-on-1 makeup sessions.
No-shows are charged in full.
Session Expiry: Same expiration rules as outlined in Section 4 apply. Extensions will not be granted due to scheduling conflicts.
6. Code of Conduct
To ensure a safe and productive training space:
1. Respect & Attitude
Respect your coach, teammates, and facility.
Be coachable and follow instructions.
2. Effort & Accountability
Show up on time, ready to train.
Be honest about physical limitations.
3. Communication
Give 24+ hours’ notice for schedule changes.
Athletes under 18 must keep parents informed.
4. Safety During Training
Wear proper athletic gear.
No horseplay or disruptive behavior.
5. Online Program Conduct
Log workouts honestly and don’t share programs.
6. Disciplinary Action
Consequences include verbal warning, session removal, or suspension from training.
Final Note: This is a high-performance space grounded in trust and accountability. Participation signifies agreement to these standards.
If you have questions or require clarification, please contact us - skywayperformance@gmail.com.